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Maui Support & Relief

Resource Center


We are heartbroken by the recent fires that have devastated parts of the island of Maui. Our hearts go out to all of those impacted and we offer our deepest sympathies to the families, friends and loved ones of those who lost their lives.  Sadly, the loss of life extends into the Troon family.

The health, safety and well-being of our Troon Associates on Maui remains our top priority. Like many members of the Maui community, our Associates have suffered extreme hardship, including the loss of life and the total loss of homes, cars and personal belongings.

Many have asked how they can help the Troon Associates at Kapalua Golf, Ka’anapali Golf Courses and The King Kamehameha Club who have been impacted by the fires. Currently, there are two direct ways you can support Troon Associates in Maui, including:

  • The Troon Cares Associate Relief Fund remains a source to provide assistance to all Troon Associates facing significant financial hardship, including from the Maui fires and those affected by other catastrophic events or hardships. We will be assisting our Maui Associates in applying for relief through the Troon Cares Associate Relief Fund and donations can be made directly through the Troon Cares Donation Link. These donations are tax deductible.
  • The Maui Strong Fund is a general Maui relief fund (Hawai’i Community Foundation) to which donations can be made that benefit Maui as a whole. The tax treatment of these donations is as set forth in the site.

Any support for the Maui community is greatly appreciated.  We encourage you to please share these links with friends, family and associates.

The Hawaiian word ‘Aloha’ is more than a word of greeting or farewell.  It can also be used to mean love, compassion . . . and extending warmth and caring with no obligation in return.  At this immediate time of need, and in the coming months when need will remain, we strive to embody the full meaning of this special word and wish to express ‘Aloha’ to our Troon ‘Ohana’ and the entire Maui community.

Below you will find a list of internal and external resources to help Troon Associates in need of assistance or support.

Resources For Troon Associates

Troon Associates Apply Today

Troon Associates can apply for assistance.  Click on the button to apply for Troon Cares assistance.

Troon Cares

[email protected]1 (808) 649-1350

Maui Troon Associate Help Hotline

We have set up a Maui Associate Help Hotline 888.876.6692 and have dedicated resources to help our Maui Associates in need.

Our dedicated resources can help you with:
Support for your immediate needs
Applying for Funding via Troon Cares and other Funding
For those that have departed Maui, connecting with Troon temporary and/or permanent career opportunities
Our team is here to support our Ohana

Employee Assistance and Wellness Support for You and your Family

Troon offers you and your family access to an Employee Assistance & Wellness Support program through GuidanceResources (ComPsych). Resources are available 24/7 for confidential support and guidance, as well as assistance with referrals for additional services.

An advocate can help with questions and advice, including tips for managing stress, helping children cope, and accessing community resources. All conversations are strictly confidential.

Call anytime, any day – help is just a phone call away whenever you need it at no extra cost to you:

By telephone:  1 (800) 344-9752 

Website: [WebID: NYLGBS; Company: Troon Golf, LLC]

This program is available to all Troon associates. Please identify yourself as an employee of Troon when you call. All calls and conversations are confidential.

For more information on Employee Assistance and Wellness Support CLICK HERE for a link to Employee Assistance and Wellness Support Brochure

Kaiser Hawaii Emergency Support

  • Mobile Health Vehicle now located in Lahaina area
  • Kaiser Hi is supporting all medical needs regardless of membership
  • Also supporting dialysis and Rx needs
  • Kaiser Hi members who are or going to the mainland can access Kaiser facilities; outside of Kaiser areas emergency support is available.

For more information about how Kaiser Hi can help please go to

HMSA Mental Health & Crisis Support

HMSA is also mobilizing resources.

Additional Support Links

Financial, Legal & Estate Support
CLICK HERE for a link to Financial, Legal & Estate Support
Emotional/Coping Support
CLICK HERE for a link to a Practical Guide in Coping from ComPsych

General Maui Resources
To Get Help
United Way 2-1-1: Dial 2-1-1 or visit:
American Red Cross: 808.734.2101 or visit:
Division of Emergency Management: 808.733.4300 or visit:
Disaster Assistance: or call 1.800.621.3362
Fire Relief Housing Resource:

Shelters/Temporary Housing

For current and up to date information on Shelters/Temporary Housing please CLICK HERE to visit the County of Maui Resource Link

Hannibal Tavares Community Center: 91 Pukalani St., Makawao, HI 96768

Maui High School Gym: 660 S. Lono Ave, Kahului, HI 96732

War Memorial Complex: 700 Halia Nakoa St., Wailuku, HI 96793

Hawaii Convention Center: 1801 Kalakaua Ave., Honolulu, HI 96815

The Church of Jesus Christ of Latter-day Saints: 1300 Maui Lani Pkwy., Kahului, HI 96732

Kings Cathedral: 777 Mokulele Hwy., Kahului, HI 96732

Distribution Sites

Maui Food Banks – CLICK HERE

County of Maui Facilitated Distribution Sites – CLICK HERE

Road Conditions

Call 511: The Department of Transportation offers its free 511 service for travel information and roadway conditions, including road and bridge closures, toll suspensions and major evacuation routes.

Hawaii Department of Transportation (808) 587-2150;

Power Outage

To report an outage, call: Hawaiian electric: (808)548-7311;

Airport Updates

Passengers are urged to not come to the local airport unless your flight has been confirmed. If your flight was canceled, please call your airline’s customer service telephone number or rebook through your airline’s website.

Flight delay information:

Have Travel Plans to Maui?

Message from Hawaii Visitors & Convention Bureau – As of 8/12/2023

Visitors Urged to Forego Travel Plans to West Maui

Vacation travel to West Maui is strongly discouraged for the near future. Visitors in West Maui have largely heeded the call to leave the island. About 46,000 people have flown out of Kahului Airport since Wednesday. In the weeks ahead, the collective resources and attention of the federal, state and county government, the West Maui community, and the travel industry must be focused on the recovery of residents who were forced to evacuate their homes and businesses. Visitors with plans to stay in West Maui in the coming weeks and months are urged to consider rescheduling their travel plans for a later time when the overall situation has improved for area residents. Hotels in West Maui have temporarily stopped accepting bookings of future reservations. At this time, many hotels are housing their employees and families until the fires in West Maui are fully contained and travel on the roadways is safe. These same hotels are preparing to house evacuees and first responders working on disaster recovery. While efforts are underway to restore basic services, like power and communications, visitors are encouraged to refrain from attempting to reach West Maui accommodations for reservation adjustments until the situation improves.

Travel to the rest of Maui or the other Hawaiian Islands, like Kauaʻi, Oʻahu, Lānaʻi, and Hawaiʻi Island, are not affected at this time.

Access Restrictions In Lāhainā

The devastation in Lāhainā is immense and unprecedented. The extent of the damage affecting residents, families and area businesses has yet to be fully understood. Experts have warned that hazardous materials are likely present. The area most affected by the wildfires is off limits to the public.

Visitors leaving West Maui, or needing to pass by Lāhainā to pick up their belongings, are reminded to comply with the protocols established by law enforcement and Maui County officials. There is no access into the restricted zones of historic Lāhainā town until the hazardous conditions improve.

For the most recent update on Travel to Maui, CLICK HERE

#MauiStrong / #WeAreTroon